Privacy Policy

Ambivare Solutions ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it and the choices you have. It is written to align with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Information we collect

• Enquiry details you submit through our forms: name, email address, phone number, company, service of interest, budget range and your message.
• Technical data such as browser type and the page from which you submitted a form.
• Analytics data (only if you accept analytics cookies): pages visited, device and approximate location, collected via Google Analytics for Firebase.
• Communications you send us by phone, email or WhatsApp.

2. How we use your information

• To respond to your enquiry and provide quotations or consultations.
• To deliver, support and improve our services.
• To understand website usage and improve content (with your consent).
• To comply with legal obligations and protect against fraud or abuse.

We do not sell your personal information.

3. Legal basis and consent

We process enquiry data based on the consent you give when submitting a form, and to take steps you request before entering into a contract. Analytics cookies are used only with your consent, which you can withdraw at any time through "Cookie settings" in the footer.

4. Where your data is stored

Enquiries are stored in Google Firebase Cloud Firestore, which is operated by Google and may process data on servers outside India. Access is restricted to authorised members of our team.

5. Sharing

We share information only with service providers who help us operate the website and business (for example hosting, database and analytics providers such as Cloudflare and Google), and with authorities where required by law. These providers act on our instructions.

6. Retention

We keep enquiry data for as long as needed to respond and for a reasonable period afterwards for business records, unless you ask us to delete it sooner or the law requires longer retention.

7. Security

We use encrypted connections (HTTPS), restricted database rules and access controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

You may request access to, correction of, or deletion of your personal data, withdraw consent, or raise a grievance by emailing [email protected]. We will respond within a reasonable time as required by applicable law.

9. Children

Our services are directed at businesses. We do not knowingly collect personal information from children under 18.

10. Third-party links

This website may link to third-party sites (for example WhatsApp). We are not responsible for their privacy practices.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

12. Contact / grievance officer

Ambivare Solutions, Kalyan, Maharashtra, India
Email: [email protected] · Phone: +91 93730 15503